Monitoring Solution – monitors SAP, OpenText, and xSuite systems in real-time
with military-grade security.
Managed Services for OpenText & xSuite systems are comprehensive solutions
that ensure your Enterprise Content Management (ECM) applications run smoothly,
securely, and efficiently. Our expert team handles:
– Proactive monitoring of SAP, OpenText Extended ECM, and xSuite applications
– Incident management with guaranteed 15-minute response time
– Regular security updates and patch management
– Performance optimization and capacity planning
– Detailed reporting and usage analytics
Key Benefits:
✓ Reduce operational costs by up to 40%
✓ Increase system availability to 99.9%
✓ Fast incident response (15-min for P1 incidents)
✓ Access to certified SAP and OpenText specialists
✓ Predictable monthly costs with flexible SLA agreements
We guarantee stable and productive application environment; professional reporting and bench-marking tools.
An outstanding level of support is costly to achieve and maintain. The support staff need to be trained (and re-trained) and it often takes years to perfect knowledge to maximize the utilization of existing solutions.
Transparent, all-inclusive Managed Services Service Level Agreements (SLA) customized to our customers’ support requirements, application environments and expectations. Our services range from incident management, problem management, change request management right up to application(s) guidance.
Our highly trained, experienced and methodological consultants will approach every project in a agile way to create fast high-quality solutions.
Our highly trained, experienced and methodological consultants will approach every project in a agile way to create fast high-quality solutions.
info@xcenter.digital
+420 776 434 884
Czechia, Prague
info@xcenter.digital
+420 776 434 884
Czechia, Prague