Slide 1
Managed Services for OpenText & xSuite

XCD has been delivering OpenText ECM and xSuite Managed Services for clients long before COVID-19. We continue to do so via a secure and specialised monitoring platform. Our Team of experts manage your OpenText ECM, SAP and xSuite environments and ensure you can focus on your business.

Slide 1
Managed Services for OpenText & xSuite

XCD has been delivering OpenText ECM and xSuite Managed Services for clients long before COVID-19. We continue to do so via a secure and specialised monitoring platform. Our Team of experts manage your OpenText ECM, SAP and xSuite environments and ensure you can focus on your business.

XCD Managed Services

Stable & efficient application servers

Our clients benefit from a stable and productive application environment; professional reporting and bench-marking tools; as well as a progressive upwards expertise curve on the client service desk’s side.

Save on support costs

An outstanding level of support is costly to achieve and maintain. The support staff need to be trained (and re-trained) and it often takes years to perfect knowledge to maximize the utilization of existing solutions. We have a long experience in helping support our customers with IXOS / OpenText for SAP solutions, xSuite and Kofax solutions on an ongoing basis.

Clear, tailored SLA’s

Transparent, all-inclusive Managed Services Service Level Agreements (SLA) customized to our customers' support requirements, application environments and expectations. Our services range from incident management, problem management, change request management right up to application(s) guidance

Managed Services is in our DNA…

Our engineers are there to answer your questions, fix issues and make sure your application environment is healthy by conducting regular health checks and making sure the necessary fixes, patches and updates are installed.

The main benefit of having XCD take care of our OpenText applications, is the comfort and peace of mind they offer through their expert, timely managed services.

Vaclav Svub

Digital Lead Robotics & Discrete Automation, ABB

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